The intern will learn how to deploy, support, maintain, and troubleshoot computers and other devices while gaining experience within a defined technical support specialty area
Job Summary
The intern will learn how to deploy, support, maintain, and troubleshoot computers and other devices while gaining experience within a defined technical support specialty area.
Accurately documents issue details and resolutions in the ITIL ticketing system.
This role is designed to provide exposure to a subset of the knowledge required in the broader support function and serves as a learning opportunity rather than a fully autonomous position.
Matching Summary
The intern will learn how to deploy, support, maintain, and troubleshoot computers and other devices while gaining experience within a defined technical support specialty area.
Salary
$17.42 - $24.38; Not specified; Not specified
Skills & Requirements
Must-have
basic computer hardware knowledge
ITIL ticketing system
enterprise security policies
troubleshoot computers and devices
Nice-to-have
customer service orientation
strong attention to detail
research and analytical skills
collaborative team player
Key Requirements
High School Diploma or equivalent
Students pursuing a degree in Information Systems, Computer Science, or related field