Probe Group is seeking multiple Customer Care Representatives for their Bundall Contact Centre in Queensland, Australia. The ideal candidates should possess strong communication skills and a passion for helping others, with the opportunity for both full-time and part-time roles
Job Summary
Be a Customer Champion by assisting older Australians, their families & carers in accessing My Aged Care services.
Solve challenges with empathy and collaborate with colleagues to create meaningful customer experiences.
Enjoy financial & non-financial incentives, career growth opportunities, and health & well-being resources.
Matching Summary
Match Score: 85
Probe Group is seeking multiple Customer Care Representatives for their Bundall Contact Centre in Queensland, Australia. The ideal candidates should possess strong communication skills and a passion for helping others, with the opportunity for both full-time and part-time roles.
Skills & Requirements
Must-have
Excellent verbal and written communication skills
Ability to multitask in a fast-paced environment
Positive attitude and desire to help others
Proficiency with technology and multiple software platforms
Full work rights in Australia
National Police clearance
Availability for rotating shifts Monday to Friday and Saturday
Nice-to-have
Previous customer service experience
Innovation mindset
Eagerness to learn
Key Requirements
Full work rights to work within Australia
Satisfactory National Police clearance
Availability for rotating shifts Monday to Friday (7:00 am - 10:00 pm) and Saturday (9:00 am - 4:00 pm)
Full-time (38 hours/week) or Part-time (30 hours/week) across 5 days