This position blends customer service, sales, and coordination skills to ensure a seamless intake process for our home care services
Job Summary
This position blends customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
You will play a vital role in helping individuals access the care they need.
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people, continuing to offer more services and deeper care than ever before.
Matching Summary
This position blends customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
Salary
$43 per hour; Not specified; salary packaging benefits
Skills & Requirements
Must-have
Support at Home knowledge
Home Care Package knowledge
Valid driver's licence
Microsoft Office proficiency
Client Management Systems proficiency
Respond to enquiries
Complete administrative tasks
Nice-to-have
Resilient and compassionate
Solutions-focused approach
Cultivate warm relationships
Unstoppable drive to win business
Person-centred care planning
Key Requirements
Knowledge of Support at Home and/or Home Care Package programs (essential)
A valid driver’s licence (essential)
Proficiency in Microsoft Office and Client Management Systems e.g. The Lookout Way
Demonstrated exceptional time management, organisation, and communication skills