Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services, supporting sustainable growth and brand loyalty
Job Summary
Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services, supporting sustainable growth and brand loyalty.
The role involves creating market and product strategy, executing sales growth, managing product knowledge, and overseeing training in technology, social media, and marketing.
Clayton offers competitive benefits including flexible health plans, 401K programs with company matching, paid parental leave, tuition reimbursement, and paid time for volunteering.
Matching Summary
Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services, supporting sustainable growth and brand loyalty.
Skills & Requirements
Must-have
Market and product strategy
Sales and sales growth execution
Customer needs and engagement
Product and inventory management
Customer service and brand loyalty
Competitive analysis
Nice-to-have
Positive and eager to learn
Encouraging culture
Holistic wellness programs
Inclusive workplace
Key Requirements
Associate's degree preferred
3+ years of work experience
Excellent communication skills
High integrity and business ethics
Attention to detail, organizational, and analytical skills