Customer Experience Credit Controller -  iberia

Diageo

Budapest, Hungary
Customer ledger maintenance
Proactive cash collection
Issue resolution
This position is to support day-to-day Credit and Collections activities by ensuring excellent and compliant daily operations with proper process documentation and issue resolution

Job Summary

  • This position is to support day-to-day Credit and Collections activities by ensuring excellent and compliant daily operations with proper process documentation and issue resolution.
  • Handle queries, drive issue resolution (analyze, log, assign, follow-up) to drive customer satisfaction and service efficiency.
  • We work without border - you will work with people from all over the world.

Matching Summary

This position is to support day-to-day Credit and Collections activities by ensuring excellent and compliant daily operations with proper process documentation and issue resolution.

Skills & Requirements

Must-have

  • Customer ledger maintenance
  • Proactive cash collection
  • Issue resolution
  • Process documentation
  • Excellent interpersonal skills
  • Solid PC literacy

Nice-to-have

  • Portuguese language proficiency
  • Financial knowledge improvement
  • Team player
  • Work independently
  • Curiosity and passion

Key Requirements

  • University or College degree
  • Fluent English and Spanish
  • Strong Excel, SAP and Outlook skills
  • Accuracy and attention to details
  • Ownership of responsibilities

Work Rights

Not specified

Tailored Resume

Cover Letter