The Strategic Account Manager provides hands-on support to the bank’s largest and most complex Commercial Card clients to enhance client experience and program outcomes
Job Summary
The Strategic Account Manager provides hands-on support to the bank’s largest and most complex Commercial Card clients to enhance client experience and program outcomes.
This role involves deep client engagement, operational execution, and proactive issue management to ensure smooth program operation and growth.
The position requires close partnership with Account Managers, Business Development, Product, Operations, Implementation, and Client Payment Services teams.
Matching Summary
The Strategic Account Manager provides hands-on support to the bank’s largest and most complex Commercial Card clients to enhance client experience and program outcomes.
Skills & Requirements
Must-have
Commercial Card program management
Client engagement and support
Cross-functional coordination
Operational execution and issue resolution
Commercial banking payments knowledge
Nice-to-have
Problem-solving and analytical skills
Strong communication skills
Proactive issue management
Client workflow understanding
Collaboration with business development
Key Requirements
5+ years experience in Commercial Card or payments
Experience in commercial banking or client program management
Strong understanding of complex card programs
Ability to manage complexity and coordinate cross-functional teams