Process Expert - French

Maersk

Pasig City, Philippines
Hybrid
Customer service orientation
International communication skills
Time management
Maersk is a global leader in integrated logistics, seeking to redefine the boundaries of possibility through innovation and transformation

Job Summary

  • Maersk is a global leader in integrated logistics, seeking to redefine the boundaries of possibility through innovation and transformation.
  • Key responsibilities include managing customer experience, handling cases, onboarding, and ensuring smooth execution of the end-to-end shipment lifecycle.
  • The role offers interaction with international colleagues, professional skill development in a global environment, and support for career shaping through expertise and on-the-job learning.

Matching Summary

Maersk is a global leader in integrated logistics, seeking to redefine the boundaries of possibility through innovation and transformation.

Skills & Requirements

Must-have

  • Customer service orientation
  • International communication skills
  • Time management
  • Attention to detail
  • Work under pressure
  • French language proficiency

Nice-to-have

  • Proactive problem-solving
  • Cultural adaptability
  • Stakeholder management skills
  • Continuous learning

Key Requirements

  • Graduate of any 4-year bachelor's degree
  • At least two years' experience in customer service
  • Excellent English and French communication skills
  • Proficient in Transportation Management Systems
  • Advanced MS Excel skills

Work Rights

Must be based in the Philippines

Tailored Resume

Cover Letter