Team Lead, It Operations - Cracow, Poland

AML RightSource

Krakow, Poland
Base: 14,583 pln grosspmnth; bonus/equity: annual ...
Fully remote
It help desk support
It infrastructure and security
Windows and macos administration
The IT Operations Team Lead will lead a team of IT Help Desk Support Specialists, supervising team activities and performing operational tasks

Job Summary

  • The IT Operations Team Lead will lead a team of IT Help Desk Support Specialists, supervising team activities and performing operational tasks.
  • Responsibilities include hiring, employee development, mentoring, strategic IT planning, and overseeing IT Operations for reliability, scalability, and security.
  • Benefits include private medical healthcare, remote work options, group private insurance, MyBenefit Cafeteria, and an annual discretionary bonus.

Matching Summary

The IT Operations Team Lead will lead a team of IT Help Desk Support Specialists, supervising team activities and performing operational tasks.

Salary

Base: 14,583 PLN gross/month; Bonus/Equity: Annual discretionary bonus; Benefits: Private medical healthcare, Remote work options, Group private insurance, MyBenefit Cafeteria

Skills & Requirements

Must-have

  • IT Help Desk Support
  • IT infrastructure and security
  • Windows and MacOS administration
  • Office365/Azure environment
  • Network best practices

Nice-to-have

  • Customer service excellence
  • Proactive attitude
  • Teamwork, flexibility, patience
  • Open mind towards services and innovation
  • High degree of security awareness

Key Requirements

  • Multi-year experience in providing IT Support services
  • Progressive knowledge of IT Systems
  • IT management and team leadership experience
  • Business fluent in English

Work Rights

Not specified

Tailored Resume

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