Patient Services Representative Ii

Aabana

Pyy range $21.85 - $32.80; premium pyy such as shi...
Fast paced environment
High volume calls
In-person requests
Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems

Job Summary

  • Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems.
  • Verify insurance coverage and obtains authorization for all services requiring pre-certification.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems.

Salary

Pay Range $21.85 - $32.80; Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions

Skills & Requirements

Must-have

  • fast paced environment
  • high volume calls
  • in-person requests
  • EPIC Cadence experience preferred
  • customer service communication
  • HIPAA compliance

Nice-to-have

  • subject matter expert
  • escalated issues
  • train other team members
  • performance improvement initiatives

Key Requirements

  • High school diploma or equivalent
  • three years of experience
  • customer service, fast paced environment
  • high volume of calls or in-person requests
  • equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter