It Support Specialist

GenScript USA Inc

Piscataway, New Jersey, United States
Base: $55,000; bonus/equity: not specified; benefi...
On-site
Windows operating systems proficiency
Microsoft office 365 experience
It asset lifecycle management
This role is responsible for providing technical support to end-users and ensuring the smooth operation of IT systems

Job Summary

  • This role is responsible for providing technical support to end-users and ensuring the smooth operation of IT systems.
  • The position plays an important role in IT asset management, including coordinating device lifecycle processes and maintaining accurate inventory records.
  • Candidates with bilingual skills in English and Mandarin are preferred for this onsite role in Piscataway, NJ.

Matching Summary

This role is responsible for providing technical support to end-users and ensuring the smooth operation of IT systems.

Salary

Base: $55,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Windows operating systems proficiency
  • Microsoft Office 365 experience
  • IT asset lifecycle management
  • Hardware and software troubleshooting
  • Remote support software usage

Nice-to-have

  • Bilingual English and Mandarin skills
  • Active Directory knowledge
  • Basic networking concepts understanding
  • Strong problem-solving abilities
  • Excellent customer service skills

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Approximately 1 year of experience in IT support
  • Knowledge of IT security best practices

Work Rights

Not specified

Tailored Resume

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