The role focuses on delivering exceptional client experience through enhanced ticket management and proactive communication within a select portfolio of properties
Job Summary
The role focuses on delivering exceptional client experience through enhanced ticket management and proactive communication within a select portfolio of properties.
Candidates must be willing to work onsite five days a week to ensure flawless execution of service delivery and maintain visible engagement with the workplace.
JLL offers comprehensive benefits including paid parental leave at 100% of salary, early access to earned wages, and a supportive culture prioritizing wellness.
Matching Summary
The role focuses on delivering exceptional client experience through enhanced ticket management and proactive communication within a select portfolio of properties.
Salary
Base: $59,600.00 – $67,000.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision Care, Paid Time Off, 401(k) matching
Skills & Requirements
Must-have
Executive ticket request management
Building readiness standards implementation
SLA compliance and operational excellence
Vendor relationship management
Onsite presence five days a week
Workspace walkthroughs and assessments
Nice-to-have
Passion for hospitality focused environment
Continuous improvement mindset
Strong interpersonal collaboration skills
Ability to adapt to new technology
Proactive problem solving abilities
Key Requirements
2-3 years minimum prior relevant experience
Associates or Bachelor's degree preferred
Authorized to work in United States without sponsorship
Proficient in Google Suite of Office Tools
Ability to stand for 4+ hours during audits
Work Rights
Must be authorized to work in the United States without sponsorship