Apprenti Réceptionniste H/f/x

Sofitel Brisbane Central

Paris, France
On-site
Customer check-in and check-out procedures
Use of opera cloud hotel system
Client billing and cash handling
The role ensures a warm, differentiated, and quality-standard compliant welcome to guests, aiming to deliver an unforgettable experience

Job Summary

  • The role ensures a warm, differentiated, and quality-standard compliant welcome to guests, aiming to deliver an unforgettable experience.
  • Responsibilities include managing check-in/out, billing, luggage handling, client communication, and collaborating closely with hotel services.
  • The position embodies the Heartist spirit in guest interactions and applies safety, hygiene, and environmental policies such as the Clé Verte program.

Matching Summary

The role ensures a warm, differentiated, and quality-standard compliant welcome to guests, aiming to deliver an unforgettable experience.

Skills & Requirements

Must-have

  • Customer check-in and check-out procedures
  • Use of OPERA CLOUD hotel system
  • Client billing and cash handling
  • Multilingual communication skills
  • Client luggage handling and storage
  • Application of hotel safety and security policies

Nice-to-have

  • Passion for customer service
  • Team collaboration and initiative
  • Knowledge of local tourist information
  • Flexibility and adaptability
  • Good presentation and organization
  • Proactive communication

Key Requirements

  • Fluency in English and a second language
  • Strong service and hospitality orientation
  • Proficiency in hotel IT systems
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a team
  • Flexibility and multitasking capability

Work Rights

Not specified

Tailored Resume

Cover Letter