Proven ability to deliver outstanding customer service
Effective communication with customers face-to-face or telephony
Flexible approach to broad range of activities
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation
Job Summary
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation.
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and protecting against fraud.
Employees receive competitive benefits including an 8% pension contribution, 25 days' holiday, and access to wellbeing partners.
Matching Summary
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation.
Salary
Base: £25,000.00 - £31,579.00 per annum; Bonus/Equity: Not specified; Benefits: 8% pension, 25 days holiday, healthcare discounts
Skills & Requirements
Must-have
Proven ability to deliver outstanding customer service
Effective communication with customers face-to-face or telephony
Flexible approach to broad range of activities
Nice-to-have
Desire to go above-and-beyond for customers
Effective team working skills with can-do approach
Openness to activities outside standard expectations
Key Requirements
Right to work in the UK required
Minimum 260 hours per annum commitment
Experience in face-to-face or telephony customer service