You’ll help us make health happen by acting as the first point of contact for all visitors to the home, taking responsibility for managing new enquiries and providing advice and support both face to face and over the phone
Job Summary
You’ll help us make health happen by acting as the first point of contact for all visitors to the home, taking responsibility for managing new enquiries and providing advice and support both face to face and over the phone.
The Donnington in Newbury focuses on round-the-clock support for a wide range of needs, offering nursing or residential care, convalescence and respite, as well as palliative care support.
Joining Bupa in this role you will receive benefits including free access to 24/7 health support, an annual healthcare allowance, early access to earned wages, and 28 days holiday.
Matching Summary
You’ll help us make health happen by acting as the first point of contact for all visitors to the home, taking responsibility for managing new enquiries and providing advice and support both face to face and over the phone.
Salary
£13.30 to £14.30 per hour; Not specified; Not specified
Skills & Requirements
Must-have
First point of contact for visitors
Managing new enquiries
Providing advice and support
Conducting show-arounds
Dealing with enquiries in a timely manner
Nice-to-have
Friendly manner
Approachable and organised
Caring attitude
Ability to build strong relationships
Key Requirements
Previous receptionist experience
Experience in providing excellent customer service