Lead Technician

Sparklight

Not specified; benefits: medical, dental, vision, ...
Not specified (assumed to be variable schedule with potential for travel).
Hfc network maintenance and repair
Electronic test equipment troubleshooting
Commercial and residential installation
Sparklight is seeking a Lead Technician to oversee installations and repairs for residential and commercial customers. The ideal candidate will have technical expertise and leadership skills, with a focus on customer service and community engagement

Job Summary

  • The Lead Technician performs essential duties including commercial and residential installations, repairs, and HFC network troubleshooting for over 900,000 customers.
  • This role requires serving as a role model to train new Field and Senior Field Technicians while inspecting completed field work.
  • Employees receive an excellent benefits package including medical, dental, vision, life insurance, and a 401(k) with a 100% company match.

Matching Summary

Match Score: 85

Sparklight is seeking a Lead Technician to oversee installations and repairs for residential and commercial customers. The ideal candidate will have technical expertise and leadership skills, with a focus on customer service and community engagement.

Salary

Not specified; Benefits: Medical, dental, vision, life insurance, paid time off, 401(k) 100% match up to 5%; Tuition reimbursement up to $5,250

Skills & Requirements

Must-have

  • HFC network maintenance and repair
  • Electronic test equipment troubleshooting
  • Commercial and residential installation

Nice-to-have

  • Leadership and supervisory skills
  • Mentoring new field technicians
  • Customer service empathy and respect

Key Requirements

  • One year certificate or three to four years related experience
  • Completion of Leadership and Supervisory Skills course within one year
  • Valid driver's license and good driving record
  • Completion of Cable One Technical Training Center courses through Senior Field Technician

Work Rights

Not specified

Tailored Resume

Cover Letter