Program Manager Senior Analyst

Salesforce Sites

Customer advocacy and communications programs
End-to-end technology change communications
On-call shift work including weekends
CC+R is looking for a Program Manager who can create comprehensive customer advocacy and communications programs that make a difference

Job Summary

  • CC+R is looking for a Program Manager who can create comprehensive customer advocacy and communications programs that make a difference.
  • You’ll have opportunities to develop and execute comprehensive communications strategies designed to help customers successfully prepare for both planned and unplanned technology change events.
  • When you join Salesforce, you’ll be limitless in all areas of your life with benefits and resources that support balance and your best work.

Matching Summary

CC+R is looking for a Program Manager who can create comprehensive customer advocacy and communications programs that make a difference.

Skills & Requirements

Must-have

  • Customer advocacy and communications programs
  • End-to-end technology change communications
  • On-call shift work including weekends
  • Translate technical concepts to business language
  • Develop and execute communication strategies
  • Collaboration with cross-functional teams

Nice-to-have

  • Creative problem-solving skills
  • Passion for customer success
  • Sense of humor
  • Ability to take risks and learn
  • Strong presentation development skills
  • Ability to empathize with customer needs

Key Requirements

  • 6–8 years customer service or communications experience
  • Bachelor’s degree or equivalent experience
  • Strong writing and verbal communication skills
  • Experience leading without direct authority
  • Ability to understand technical information
  • Proven track record in fast-paced environments
  • Excellent organizational and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter