5 years experience in technical account management
3 years in technical or product support roles
Enterprise saas application troubleshooting
The role serves as the strategic and technical liaison for leading salons, spas, and wellness businesses to ensure operational success on the Zenoti platform
Job Summary
The role serves as the strategic and technical liaison for leading salons, spas, and wellness businesses to ensure operational success on the Zenoti platform.
Candidates will drive improved customer experience by owning escalations, conducting root cause analyses, and collaborating with cross-functional teams to resolve complex issues.
Zenoti offers a high-growth environment where employees can influence product improvements and help transform the beauty and wellness industry through data-driven insights.
Matching Summary
The role serves as the strategic and technical liaison for leading salons, spas, and wellness businesses to ensure operational success on the Zenoti platform.
Skills & Requirements
Must-have
5 years experience in Technical Account Management