Director Of Hospitality

Caesars Entertainment

St Louis, MO, United States
Operational excellence
Exceptional guest experiences
Regulatory compliance
The Director of Hospitality is responsible for the overall day-to-day operations and strategic direction of all hospitality departments, ensuring operational excellence, exceptional guest experiences, regulatory compliance, and financial performance

Job Summary

  • The Director of Hospitality is responsible for the overall day-to-day operations and strategic direction of all hospitality departments, ensuring operational excellence, exceptional guest experiences, regulatory compliance, and financial performance.
  • This role involves providing executive leadership for all hospitality operations within the casino and hotel, directing and monitoring service standards, and implementing operational improvements.
  • The Director of Hospitality leads, develops, and supports management teams while driving continuous improvement, service standards, and organizational growth.

Matching Summary

The Director of Hospitality is responsible for the overall day-to-day operations and strategic direction of all hospitality departments, ensuring operational excellence, exceptional guest experiences, regulatory compliance, and financial performance.

Skills & Requirements

Must-have

  • Operational excellence
  • Exceptional guest experiences
  • Regulatory compliance
  • Financial performance
  • Service standards
  • Health and safety compliance

Nice-to-have

  • Create the Extraordinary
  • Blaze the Trail, Together We Win, All-In on Service
  • Family-style service approach
  • Results-driven
  • Guest focused

Key Requirements

  • Bachelor’s degree in hospitality, business or related field
  • Minimum 3 years of executive-level leadership in casino, hotel or resort operations
  • Minimum of 5 years of Food & Beverage management operations experience
  • Must obtain and maintain a Missouri Gaming License
  • Proficient in hotel and property management systems and business software

Work Rights

Not specified

Tailored Resume

Cover Letter