Tele-interviewer

Sun Life

Tele-interviewing skills
Medical history documentation
Confidential data handling
The role involves conducting recorded interviews to simultaneously interview clients and document their medical and lifestyle information

Job Summary

  • The role involves conducting recorded interviews to simultaneously interview clients and document their medical and lifestyle information.
  • Interviewers serve as a key touchpoint by answering client questions about the process and transferring them to other units when requested.
  • Sun Life encourages employees to be their best selves while working with dynamic colleagues who share knowledge and inspire potential.

Matching Summary

The role involves conducting recorded interviews to simultaneously interview clients and document their medical and lifestyle information.

Skills & Requirements

Must-have

  • Tele-interviewing skills
  • Medical history documentation
  • Confidential data handling
  • Client communication
  • Case management systems

Nice-to-have

  • Dynamic team collaboration
  • Empowerment mindset
  • Client-centric approach
  • Knowledge sharing culture

Key Requirements

  • Ability to handle confidential health information
  • Experience with telephonic interviewing
  • Proficiency in using CSW or similar systems

Work Rights

Not specified

Tailored Resume

Cover Letter