This role serves as the primary point of contact for resolving service incidents and requests for users in Japan across Tokyo, Nagoya, and Osaka offices
Job Summary
This role serves as the primary point of contact for resolving service incidents and requests for users in Japan across Tokyo, Nagoya, and Osaka offices.
The position requires managing all HelpDesk activities including hardware provisioning, workspace setup, and on-boarding orientation for new hires.
Candidates must possess native Japanese fluency and conversational English to effectively communicate with both local employees and global IT staff.
Matching Summary
This role serves as the primary point of contact for resolving service incidents and requests for users in Japan across Tokyo, Nagoya, and Osaka offices.