Passenger Service Agent - Aero Mexico

Alliance Ground International (AGI)

Not specified; benefits: pyid vacation, medical/de...
Ability to lift 70 pounds regularly
Stand for extended periods of time
Effective verbal communication skills
This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures

Job Summary

  • This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures.
  • AGI is one of the largest independently owned ground handling companies supporting over 100 airlines across the U.S. and Canada with a commitment to outstanding safety.
  • The company offers a comprehensive benefit package including paid vacation, medical/dental/vision coverage, free uniforms, and travel discounts.

Matching Summary

This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures.

Salary

Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, travel discounts

Skills & Requirements

Must-have

  • Ability to lift 70 pounds regularly
  • Stand for extended periods of time
  • Effective verbal communication skills
  • Computer system usage proficiency
  • Basic math and payment processing
  • Adherence to safety and security protocols

Nice-to-have

  • Friendly and outgoing personality
  • Previous airline experience preferred
  • Face-to-face customer service background
  • Empathy in handling complaints
  • Critical thinking for troubleshooting

Key Requirements

  • High school diploma or GED required
  • Must be at least 18 years of age
  • Authorization to work in US or Canada
  • Completion of SIDA training required
  • One year relevant experience preferred

Work Rights

Must have authorization to work in US or Canada as defined by respective immigration acts

Tailored Resume

Cover Letter