Knowledge & Process Excellence Lead

Capita

Leeds, England
Base: up to £38,000 depending on experience; bonus...
Knowledge management framework
Standard operating procedures
Expert training on knowledge management tools
Capita is transforming healthcare delivery by enabling the NHS to focus more on patient care

Job Summary

  • Capita is transforming healthcare delivery by enabling the NHS to focus more on patient care.
  • The Knowledge & Process Excellence Lead will design and implement a robust knowledge management framework.
  • Employees enjoy a competitive salary and benefits including generous holiday and parental leave.

Matching Summary

Capita is transforming healthcare delivery by enabling the NHS to focus more on patient care.

Salary

Base: Up to £38,000 depending on experience; Bonus/Equity: Not specified; Benefits: 23 days’ holiday rising to 27, paid volunteering day

Skills & Requirements

Must-have

  • Knowledge management framework
  • Standard Operating Procedures
  • Expert training on knowledge management tools

Nice-to-have

  • Strong organisational and analytical abilities
  • Experience in regulated environments
  • Ability to produce engaging written content

Key Requirements

  • Experience in end-to-end process analysis
  • Familiarity with digital content management systems
  • Experience building AI agents using Co Pilot or Chat GPT

Work Rights

Not specified

Tailored Resume

Cover Letter