Senior Salesforce Administrator

Dentsu

Bangalore, India
5+ years salesforce administrator experience
Sales cloud certification required
Lightning and app development experience
The role involves managing the global user base, licenses, profiles, and providing L2 support for the Salesforce platform

Job Summary

  • The role involves managing the global user base, licenses, profiles, and providing L2 support for the Salesforce platform.
  • You will execute configuration changes including Flows, approval processes, dashboards, and reports while troubleshooting user issues.
  • As an in-house expert, you are expected to establish best practices, maintain documentation, and suggest improvements to the platform.

Matching Summary

The role involves managing the global user base, licenses, profiles, and providing L2 support for the Salesforce platform.

Skills & Requirements

Must-have

  • 5+ years Salesforce Administrator experience
  • Sales Cloud certification required
  • Lightning and App development experience
  • Flow creation and management skills
  • Global organization experience preferred

Nice-to-have

  • ITIL Foundation certificate or experience
  • Agile best practices knowledge
  • Strong negotiation and communication skills
  • Creative problem-solving abilities
  • Empathetic and professional manner

Key Requirements

  • Certified Salesforce Administrator
  • Sales Cloud certification essential
  • 5+ years of administration experience
  • Experience with Lightning and App development

Work Rights

Not specified

Tailored Resume

Cover Letter