Security Analyst - L2

NTT Communications

On-site
Ccna certification required
Service now ticketing tool experience
Itil process knowledge
NTT Communications is seeking a Security Analyst - L2 to provide managed services aimed at maintaining operational security infrastructures for clients. The position involves proactive monitoring, resolving incidents, and supporting project work while adhering to service level agreements

Job Summary

  • The role is responsible for providing managed services to ensure client security infrastructures remain operational through proactive monitoring and incident resolution.
  • Candidates must hold a CCNA certification and possess moderate experience with Service Now and ITIL processes to handle medium complexity incidents within SLAs.
  • NTT DATA offers a diverse workplace where employees can grow and thrive while working on cutting-edge technology innovations.

Matching Summary

Match Score: 85

NTT Communications is seeking a Security Analyst - L2 to provide managed services aimed at maintaining operational security infrastructures for clients. The position involves proactive monitoring, resolving incidents, and supporting project work while adhering to service level agreements.

Skills & Requirements

Must-have

  • CCNA certification required
  • Service Now ticketing tool experience
  • ITIL process knowledge
  • Second line security support
  • Shift work availability

Nice-to-have

  • CCNP in Security certification
  • PCNSE certification preferred
  • Automation team collaboration
  • Disaster recovery testing experience
  • Vendor management skills

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent
  • CCNA certification mandatory
  • Moderate managed services experience
  • Knowledge of ITIL processes
  • Experience with vendor coordination

Work Rights

Not specified

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