Agente De Atendimento I - Vaga Afirmativa Para Pcd (32068)

Bosch Rexroth Pty. Ltd.

Joinville, Brazil
Not specified; benefits: medication subsidy; profi...
On-site
Complete high school education
Inbound call center experience
Data entry in operational systems
The role involves receiving, registering, and treating customer communications via calls, emails, or messages to ensure a positive experience

Job Summary

  • The role involves receiving, registering, and treating customer communications via calls, emails, or messages to ensure a positive experience.
  • Employees must identify client needs and provide appropriate solutions within the Service Level Agreement while maintaining professional standards.
  • The company offers extensive benefits including extended parental leave, private pension plans, and subsidies for courses and family items.

Matching Summary

The role involves receiving, registering, and treating customer communications via calls, emails, or messages to ensure a positive experience.

Salary

Not specified; Benefits: Medication subsidy; Profit sharing; Private pension; Life insurance; Extended parental leave; Meal voucher; Transport voucher; Year-end gifts; Education subsidies

Skills & Requirements

Must-have

  • Complete high school education
  • Inbound call center experience
  • Data entry in operational systems
  • Office software proficiency
  • English language knowledge

Nice-to-have

  • Positive customer experience focus
  • Professional posture alignment
  • SLA adherence capability
  • Team collaboration skills

Key Requirements

  • High school diploma required
  • Must be eligible for affirmative action for PCD
  • Presential work model in Joinville
  • 6x1 shift schedule availability

Work Rights

Not specified

Tailored Resume

Cover Letter