Technical Customer Support Consultant (w/m/d)

IDEXX

Technical troubleshooting of hematology and biochemistry equipment
Customer support for veterinarians
German, english, and czech language proficiency
As a technical customer advisor at IDEXX, you will be responsible for troubleshooting technical equipment such as hematology and biochemistry analyzers, ensuring smooth customer interaction with our devices

Job Summary

  • As a technical customer advisor at IDEXX, you will be responsible for troubleshooting technical equipment such as hematology and biochemistry analyzers, ensuring smooth customer interaction with our devices.
  • We offer the chance to become part of an international, fast-growing company in a future-proof industry with independent and responsible work.
  • Our company culture is based on our shared commitment to our mission, and our offices are rich in a diversity of languages, cultures, and ways of working.

Matching Summary

As a technical customer advisor at IDEXX, you will be responsible for troubleshooting technical equipment such as hematology and biochemistry analyzers, ensuring smooth customer interaction with our devices.

Skills & Requirements

Must-have

  • Technical troubleshooting of hematology and biochemistry equipment
  • Customer support for veterinarians
  • German, English, and Czech language proficiency
  • Service-oriented with technical affinity
  • Proactive team player

Nice-to-have

  • Creative problem-solving under pressure
  • Empathy and detailed approach
  • Desire for new challenges

Key Requirements

  • Customer support experience
  • Strong verbal and written communication skills
  • Affinity for technology and biotech devices

Work Rights

Not specified

Tailored Resume

Cover Letter