Service Advisor

Greiner Ford

Latham, United States
$70,000.00-$120,000.00; not specified; not specifi...
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Writing repair orders
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Lithia offers comprehensive benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and more.

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$70,000.00-$120,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • ascertaining vehicle performance problems
  • writing repair orders
  • maintaining customer records
  • communicating needs between customer and technician
  • administering manufacturer warranty

Nice-to-have

  • earning customers for life
  • team player
  • exemplary customer service focus

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter