Product Manager Cx Specialist – Bees Personalization

AB InBev Growth Group

São Paulo, Brazil
On-site
Business intelligence concepts
Customer experience concepts
Databricks, sql or python
AB InBev is seeking a Customer Experience Specialist for Data Products to enhance user interactions within their AI-driven data products ecosystem, particularly related to the BEES app. The ideal candidate will possess strong analytical skills, a background in business intelligence, and experience working in cross-functional teams

Job Summary

  • Enhance the user experience of AI-driven data products within the BEES apps ecosystem by analyzing user feedback and data to identify pain points.
  • Collaborate with data scientists, product managers, and customer support to address user issues, provide insights, and ensure AI models meet user expectations.
  • Develop training materials, documentation, and monitor AI model performance to ensure quality standards and user needs are met, acting as the voice of the customer.

Matching Summary

Match Score: 85

AB InBev is seeking a Customer Experience Specialist for Data Products to enhance user interactions within their AI-driven data products ecosystem, particularly related to the BEES app. The ideal candidate will possess strong analytical skills, a background in business intelligence, and experience working in cross-functional teams.

Skills & Requirements

Must-have

  • Business Intelligence concepts
  • Customer Experience concepts
  • Databricks, SQL or Python
  • collaboration with Product Managers
  • Advanced English communication

Nice-to-have

  • data-driven decision-making mindset
  • proactive problem-solving approach
  • business or CX acumen

Key Requirements

  • Experience with Databricks, SQL or Python
  • Advanced English proficiency

Work Rights

Not specified

Tailored Resume

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