Customer Experience Associate - Chain Lake

TD Canada Trust

Halifax, Nova Scotia, Canada
$22.00 - $27.21 cad ph
Process financial transactions
Understand customer needs
Resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns, while achieving assigned goals and business objectives.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience, supported by a comprehensive Total Rewards package.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$22.00 - $27.21 CAD

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences
  • MS Office and internet proficiency

Nice-to-have

  • Charming self
  • Sense of achievement
  • All-around champion
  • Connect personally with customers
  • Build positive work environment
  • Respecting coworkers
  • Reimagining what banking can be

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Initiative, accuracy, and detail-orientation
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter