Customer Marketing Specialist

Salesforce Service Cloud

Digital channel operations management
Data analysis and campaign measurement
Self-directed project planning and execution
This role focuses on enabling customers to maximize their use of Salesforce products through digital content and indirect support strategies

Job Summary

  • This role focuses on enabling customers to maximize their use of Salesforce products through digital content and indirect support strategies.
  • The team operates user groups to foster peer learning and collaborates with internal departments to curate high-quality, relevant content.
  • Success in this position requires strong data analysis skills to measure engagement and continuously improve marketing campaigns.

Matching Summary

This role focuses on enabling customers to maximize their use of Salesforce products through digital content and indirect support strategies.

Skills & Requirements

Must-have

  • Digital channel operations management
  • Data analysis and campaign measurement
  • Self-directed project planning and execution

Nice-to-have

  • Salesforce product knowledge experience
  • Google Analytics proficiency
  • Figma or Adobe Creative Suite skills
  • B2B SaaS customer marketing background
  • User group facilitation experience

Key Requirements

  • Ability to prioritize multiple tasks independently
  • Experience with B2B/SaaS customer success or marketing
  • Strong problem-solving and initiative capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter