Advanced Operations Solution, Process Excellence & Insights, Senior Analyst

AIA

Life insurance claims operations experience
Requirements gathering and documentation
User acceptance testing (uat) execution
The role involves supporting the execution of Claims System enhancements including AI and optical character recognition implementations

Job Summary

  • The role involves supporting the execution of Claims System enhancements including AI and optical character recognition implementations.
  • Candidates will act as an intermediary between technology and business teams to translate requirements into test scenarios for UAT.
  • The position requires guiding analysts and support specialists while ensuring continuous improvements in life insurance operations.

Matching Summary

Match Score: 75

The role involves supporting the execution of Claims System enhancements including AI and optical character recognition implementations.

Skills & Requirements

Must-have

  • Life insurance claims operations experience
  • Requirements gathering and documentation
  • User acceptance testing (UAT) execution
  • Business process mapping AS-IS TO-BE
  • Claims system enhancement implementation

Nice-to-have

  • Lean Six Sigma or Prince 2 certification
  • Integral Life or Asia AS400 background
  • Healthshield knowledge for minor major claims
  • Digital product mobile web experience
  • AI and OCR technology familiarity

Key Requirements

  • Diploma or Degree in Business IT or Computer Science
  • 3-5 years working experience as a business analyst
  • 1-2 years specific life insurance claims background preferred
  • Experience with UAT defect resolution and signoff

Work Rights

Not specified

Tailored Resume

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