Cir Analyst, Tebg Th

3M

Philippines
Not specified
Thai language proficiency required
Credit and collections experience
Customer complaint resolution skills
3M is seeking a Cir Analyst for their Global Service Center in the Philippines, focusing on Credit and Collections as well as Customer Issue Resolution. The ideal candidate will have a background in customer service, particularly in billing and collections, and must be proficient in Thai and English

Job Summary

  • The role involves handling end-to-end customer issue resolution activities including credit, collections, and complaints management.
  • Candidates must possess high proficiency in the Thai language to communicate effectively with external customers and internal teams.
  • The position requires a comprehensive understanding of business processes to turn data into actionable information for resolving customer issues.

Matching Summary

Match Score: 75

3M is seeking a Cir Analyst for their Global Service Center in the Philippines, focusing on Credit and Collections as well as Customer Issue Resolution. The ideal candidate will have a background in customer service, particularly in billing and collections, and must be proficient in Thai and English.

Skills & Requirements

Must-have

  • Thai language proficiency required
  • Credit and collections experience
  • Customer complaint resolution skills
  • Excel and Microsoft Office knowledge

Nice-to-have

  • Sales Force experience preferred
  • Strong analytical abilities
  • Team collaboration mindset
  • Process improvement participation

Key Requirements

  • Bachelor degree required
  • Minimum 2 years in Customer Issue Resolution or Credit/Collection roles
  • High proficiency in Thai (Reading, Writing, Speaking, Listening)
  • Ability to communicate in spoken and written English

Work Rights

Not specified

Tailored Resume

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