Talkspace is seeking a Senior Client Support Representative to provide exceptional support to clients regarding mental healthcare inquiries in a remote setting. The role requires experience in customer service, particularly within tele-health or medical insurance, and emphasizes strong communication skills and empathy
Job Summary
The Senior Client Support Representative is responsible for providing exceptional support to our clients, ensuring their inquiries regarding benefits coverage and service experience issues are addressed promptly and accurately.
They will contribute to the improvement of our department by suggesting updates to departmental knowledge resources and recommending changes to existing support processes.
Comprehensive Medical, Dental and Vision plans coverage since day one.
Matching Summary
Match Score: 85
Talkspace is seeking a Senior Client Support Representative to provide exceptional support to clients regarding mental healthcare inquiries in a remote setting. The role requires experience in customer service, particularly within tele-health or medical insurance, and emphasizes strong communication skills and empathy.