Customer Banking Specialist - Crookwell

CommBank

Crookwell, Australia
Part-time, 12 hours per week (monday, tuesday, friday 9:15am - 1:15pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Crookwell branch, requiring 12 hours of work per week. The role focuses on providing exceptional customer service in banking, supporting clients with their financial needs, and effectively communicating banking options

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Crookwell Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will be joining one of our Multi-Channel Branches where you will assist customers face to face and via telephone or other digital channels.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Crookwell branch, requiring 12 hours of work per week. The role focuses on providing exceptional customer service in banking, supporting clients with their financial needs, and effectively communicating banking options.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Work in a busy retail environment

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Genuine interest in career growth
  • Improve financial wellbeing of customers

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre

Work Rights

Not specified

Tailored Resume

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