Marketplace Platform Operations Analyst

Amex GBT

Manila, Philippines
2+ years product support experience
Gds experience required
Travel distribution systems knowledge
The role involves handling platform technology troubleshooting and operational administration for Amex GBT's marketplace platform

Job Summary

  • The role involves handling platform technology troubleshooting and operational administration for Amex GBT's marketplace platform.
  • Candidates must possess strong analytical skills to diagnose complex supply technology issues and communicate solutions to both technical and non-technical stakeholders.
  • The position offers opportunities to assist in creating team processes, documentation, and automation efficiencies while supporting global deployment activities.

Matching Summary

The role involves handling platform technology troubleshooting and operational administration for Amex GBT's marketplace platform.

Skills & Requirements

Must-have

  • 2+ years Product Support experience
  • GDS experience required
  • Travel Distribution systems knowledge
  • Software troubleshooting skills
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Non-GDS API experience
  • OTA or OBT knowledge
  • CRM system usage
  • Business travel operations background
  • Self-serve culture mindset

Key Requirements

  • 2+ years experience in Product Support
  • Extensive GDS experience
  • Knowledge of Travel Distribution systems
  • Strong analytical and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter