Communication Center Agent (m/w/d) Bilingual Französisch-deutsch

lowell.fi

Essen, Germany
Attraktives vergütungspyket; vermögenswirksame lei...
Bilingual french and german c1 level
Strong communication skills
Empathy and diplomatic approach
The role involves helping consumers actively resolve their debts through telephone contact rather than a traditional call center environment

Job Summary

  • The role involves helping consumers actively resolve their debts through telephone contact rather than a traditional call center environment.
  • Employees are responsible for negotiating payment plans, clarifying causes of arrears with various stakeholders, and finding fair solutions.
  • The company offers extensive benefits including flexible mobile work, fitness subsidies, subsidized lunch, and a diverse, flat-hierarchy culture.

Matching Summary

The role involves helping consumers actively resolve their debts through telephone contact rather than a traditional call center environment.

Salary

Attraktives Vergütungspaket; Vermögenswirksame Leistungen; Betriebliche Altersvorsorge

Skills & Requirements

Must-have

  • Bilingual French and German C1 level
  • Strong communication skills
  • Empathy and diplomatic approach

Nice-to-have

  • Experience in customer advisory
  • Commercial training background
  • Interest in debt resolution
  • Flexible working style

Key Requirements

  • French and German language proficiency at C1 level
  • Commercial training or customer service experience preferred

Work Rights

Not specified

Tailored Resume

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