Lead Support Analyst

Nomura International PLC

Powai, India
On-site
Prior trading systems support experience
Fix protocol and troubleshooting
Strong unix/linux skills
Nomura International PLC is seeking a Lead Support Analyst for its Powai, India location. The role demands 7-10 years of experience in trading systems support, focusing on providing exceptional service for the APAC trading environment and ensuring high system availability

Job Summary

  • The Asia CSC team provides first line support for Instinet’s APAC trading environment and our front-end clients.
  • The successful candidate would be responsible for ensuring rapid response to user technical and functional issues for a wide range of trading applications across multiple business lines.
  • The role involves investigation of trader related issues and resolving or engaging with application owners to provide effective issue and problem management and rapid resolution.

Matching Summary

Match Score: 85

Nomura International PLC is seeking a Lead Support Analyst for its Powai, India location. The role demands 7-10 years of experience in trading systems support, focusing on providing exceptional service for the APAC trading environment and ensuring high system availability.

Skills & Requirements

Must-have

  • Prior trading systems support experience
  • FIX protocol and troubleshooting
  • Strong Unix/Linux skills
  • Investment Banking domain knowledge

Nice-to-have

  • Client focused and attentive
  • Highly proactive and takes initiative
  • Good team work skills
  • Automation of support processes

Key Requirements

  • 7-10 years experience
  • B.E/B.Tech/MCA/M.Tech qualification

Work Rights

Not specified

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