Patient Financial Service Representative Infectious Disease
Banner Medical Group
Phoenix, Arizona, US
Verify insurance eligibility benefits
Collect patient liability payments
Schedule office visits and procedures
The role serves as an integral part of the patient's Banner experience by providing excellent customer service and managing financial interactions
Job Summary
The role serves as an integral part of the patient's Banner experience by providing excellent customer service and managing financial interactions.
Responsibilities include verifying insurance coverage, explaining benefits and co-pays, setting up payment plans, and assisting with financial assistance programs.
The position requires balancing cash drawers, preparing bank deposits, and ensuring compliance with organizational policies while managing high-volume patient flow.
Matching Summary
The role serves as an integral part of the patient's Banner experience by providing excellent customer service and managing financial interactions.
Skills & Requirements
Must-have
Verify insurance eligibility benefits
Collect patient liability payments
Schedule office visits and procedures
Process daily payment reconciliation
Maintain accurate patient data entry
Nice-to-have
Strong interpersonal communication skills
Experience with healthcare insurance industry
Ability to work in fast-paced environment
Knowledge of medical front office operations
Key Requirements
High school diploma or GED
One or more years of patient financial services experience
Arizona Fingerprint Clearance Card for behavioral health settings