Sachbearbeiter (m/w/d) Services Carwash - Befristet Auf Zwei Jahre
Alfred Kaercher SE Co KG
Winnenden, Germany
On-site
Contract maintenance in crm
Final invoicing via sap
Manage digital reporting systems
The management of service packages, from offer creation and proactive follow-up to precise contract maintenance in the CRM system, is your responsibility
Job Summary
The management of service packages, from offer creation and proactive follow-up to precise contract maintenance in the CRM system, is your responsibility.
You will be responsible for the qualified follow-up of service assignments in the CRM and final invoicing via SAP.
You will actively contribute to the design and optimization of existing processes to sustainably increase productivity, profitability, and customer satisfaction.
Matching Summary
The management of service packages, from offer creation and proactive follow-up to precise contract maintenance in the CRM system, is your responsibility.
Skills & Requirements
Must-have
Contract maintenance in CRM
Final invoicing via SAP
Manage digital reporting systems
Handle customer complaints
Process optimization
Nice-to-have
Proactive offer follow-up
Collaboration in a team
Flexibility and empathy
Key Requirements
Completed commercial apprenticeship
Several years of professional experience
Technical basic understanding is advantageous
Fluent German language skills
Proficient in SAP, MS-Office, Google Workspace, and CRM systems