Customer Service Representative Ii - Mexico, Ny

Maximus

Mexico, NY, United States
Base: $18.00 hourly; bonus/equity: bonuses based o...
On-site
Face-to-face and telephonic services
New york medicaid recipients
Community outreach and presentations
This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients

Job Summary

  • This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.
  • In this position you will maintain an active Certified Application Counselor (CAC) certification and assist with special projects, administrative tasks, and new hire training.
  • Maximus offers a comprehensive benefits package including competitive compensation, bonuses, insurance coverage, retirement savings, paid time off, and wellness support.

Matching Summary

This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.

Salary

Base: $18.00 hourly; Bonus/Equity: Bonuses based on performance included; Benefits: Comprehensive Insurance Coverage, 401K Retirement Savings plan, Paid Time Off Package, Holistic Wellness Support

Skills & Requirements

Must-have

  • Face-to-face and telephonic services
  • New York Medicaid recipients
  • Community outreach and presentations
  • Managed care options education
  • Data input into automated systems

Nice-to-have

  • Positive relationships with county staff
  • Familiarity with the community
  • Support fellow team members
  • Holistic wellness support access

Key Requirements

  • High school diploma or GED
  • 6+ months of relevant professional experience
  • Prior customer service experience
  • Experience with MS Office applications
  • Maintain Certified Application Counselor (CAC) certification

Work Rights

Not specified

Tailored Resume

Cover Letter