Principal Product Support Engineer, Level 4 (clearance Required - Secret), Oklahoma City, Oklahoma, Dallas Or Houston, Tx, Montgomery, Al

Hewlett Packard Enterprise

Oklahoma City, Oklahoma, United States
Base: usd 152,000 - 349,000 annually; variable inc...
Hybrid
Active secret security clearance
Full stack infrastructure troubleshooting
Direct production environment access
This role serves as the primary technical bridge between on-site federal support teams and HPE's engineering organization to resolve complex infrastructure issues

Job Summary

  • This role serves as the primary technical bridge between on-site federal support teams and HPE's engineering organization to resolve complex infrastructure issues.
  • Candidates must possess deep technical depth across the full stack, including bare metal, hypervisors, networking, and application layers, to diagnose live production environments.
  • The position requires active US citizenship with a Secret clearance and involves up to 25% travel to customer sites in Oklahoma, Texas, or Alabama.

Matching Summary

This role serves as the primary technical bridge between on-site federal support teams and HPE's engineering organization to resolve complex infrastructure issues.

Salary

Base: USD 152,000 - 349,000 annually; Variable incentives may also be offered; Benefits include health, wellbeing, and professional development programs

Skills & Requirements

Must-have

  • Active Secret Security Clearance
  • Full stack infrastructure troubleshooting
  • Direct production environment access
  • VMware and Kubernetes expertise
  • Linux systems administration
  • DISA STIG compliance implementation

Nice-to-have

  • KVM/libvirt hands-on experience
  • Federal customer relationship building
  • Infrastructure as Code automation
  • Technical training and mentorship
  • DevOps CI/CD pipeline knowledge

Key Requirements

  • US Citizenship required
  • Active Secret clearance or eligibility
  • 10+ years infrastructure engineering experience
  • Bachelor's degree in CS or equivalent
  • Proven hands-on troubleshooting across full stack

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter