This Director, Digital Product role is responsible for driving digital growth across Western Union’s European B2C remittance business by creating and delivering a corridor-driven product roadmap
Job Summary
This Director, Digital Product role is responsible for driving digital growth across Western Union’s European B2C remittance business by creating and delivering a corridor-driven product roadmap.
Own the European B2C remittance and digital wallet product roadmap with explicit accountability for corridor-level transaction growth, activation, retention and profitability.
Lead and develop a European focused product team responsible for regional product performance.
Matching Summary
This Director, Digital Product role is responsible for driving digital growth across Western Union’s European B2C remittance business by creating and delivering a corridor-driven product roadmap.
Skills & Requirements
Must-have
digital product roadmap
B2C remittance business
digital wallet capabilities
transaction volume growth
customer lifetime value
European customer behaviors
corridor-level insights
digital product experiences
repeat usage and engagement
embedded financial solutions
optimize digital funnels
cross-functional delivery
global platform localization
EU product leader
wallet onboarding experience
EU country regulations
risk controls and fraud prevention
customer support issues
European focused product team
executive stakeholder communication
Nice-to-have
drive loyalty and deeper engagement
dynamic roadmap adjustment
serve as a role model
Key Requirements
12+ years of experience
B2C digital payments, remittance, wallet or digital banking products
regulated financial services
scaling digital wallet solutions in Europe
consumer payments, cross-border remittances, digital wallets or regulated fintech environments
data and metrics
data driven decisioning
collaboration skills
building trust and negotiate
building high performing teams
developing, coaching, and mentoring diverse talent