Operations Lead Connectivity, - Global

Kone Corporation

Fully remote
Sase platform management experience
Gsip configuration and troubleshooting
Firewall and vpn technology knowledge
Kone Corporation is seeking an Operations Lead for Connectivity to manage daily enterprise connectivity services, ensuring operational support for various platforms, including SASE and GSIP. The role involves overseeing service delivery, financial management, and vendor relationships in a fully remote work environment

Job Summary

  • This role is responsible for managing the daily operations of enterprise connectivity services including Prisma Firewall, HUB Firewall, and VPN infrastructure.
  • The successful candidate will oversee service delivery to ensure SLAs, KPIs, and compliance requirements are met while coordinating issue resolution with stakeholders.
  • Kone Corporation values an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

Match Score: 85

Kone Corporation is seeking an Operations Lead for Connectivity to manage daily enterprise connectivity services, ensuring operational support for various platforms, including SASE and GSIP. The role involves overseeing service delivery, financial management, and vendor relationships in a fully remote work environment.

Skills & Requirements

Must-have

  • SASE platform management experience
  • GSIP configuration and troubleshooting
  • Firewall and VPN technology knowledge
  • Supplier and managed services oversight
  • Network automation framework development

Nice-to-have

  • Understanding of voice protocols like SIP
  • Experience with ITIL service frameworks
  • Ability to manage cross-functional teams
  • Knowledge of cloud networking technologies
  • Familiarity with ISO and GDPR compliance

Key Requirements

  • Bachelor's degree in IT or Computer Science
  • 5+ years of experience in IT operations or network support
  • Proven experience in supplier management with managed services

Work Rights

Not specified

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