Field Service Engineer (transfusion Service Ambassador) – Virginia / Dmv Area

Abbott

Virginia, US
Base: $29.73 – $59.47ph; bonus/equity: not specifi...
Fully remote
2 years laboratory instrumentation experience
Customer interface and relationship management
Instrument installation and preventive maintenance
This role serves as the primary on-site representative for Abbott Diagnostics, focusing on customer retention and value expansion

Job Summary

  • This role serves as the primary on-site representative for Abbott Diagnostics, focusing on customer retention and value expansion.
  • The position requires managing end-to-end issue resolution, including instrument installations, commissioning, and troubleshooting for complex diagnostic systems.
  • Candidates will benefit from a comprehensive benefits package including free medical coverage after a wellness assessment and tuition reimbursement programs.

Matching Summary

This role serves as the primary on-site representative for Abbott Diagnostics, focusing on customer retention and value expansion.

Salary

Base: $29.73 – $59.47/hour; Bonus/Equity: Not specified; Benefits: Free medical coverage after wellness assessment, retirement savings plan, tuition reimbursement

Skills & Requirements

Must-have

  • 2 years laboratory instrumentation experience
  • Customer interface and relationship management
  • Instrument installation and preventive maintenance
  • Troubleshooting hardware and software issues
  • 75% travel requirement within Virginia DMV area

Nice-to-have

  • Bachelor's degree in biomedical engineering
  • Root-cause analysis documentation skills
  • Experience with menu expansion and sales growth
  • CRM and service reporting system proficiency
  • Mentoring peers and cross-functional collaboration

Key Requirements

  • Associate degree or equivalent combination of education and work experience
  • Minimum 2 years experience with laboratory/blood bank instrumentation
  • Minimum 2 years experience interfacing with customers
  • Residency within Virginia or DMV territory required
  • Ability to travel up to 75% of the time

Work Rights

Not specified

Tailored Resume

Cover Letter