Customer Account Manager, Landing Systems (onsite)

pr.careers

Troy, OH, United States of America
Base: 68,900 usd - 131,100 usd; bonus/equity: not ...
Onsite
Customer account management
Order processing and fulfillment
Cross-functional team collaboration
The Customer Account Manager role at pr.careers in Troy, OH, focuses on managing customer accounts within the Landing Systems division, emphasizing customer satisfaction and collaboration with cross-functional teams. The position requires onsite work and seeks candidates with relevant experience in customer-facing roles and supply chain processes

Job Summary

  • The Customer Account Manager serves as a key liaison between our Landing Systems customers and internal operations, ensuring seamless experience from order placement through delivery.
  • You will manage assigned customer accounts, respond to inquiries, process orders, and resolve issues with a strong customer-first mindset.
  • Some of our competitive benefits package includes: Medical, dental, and vision insurance, Three weeks of vacation for newly hired employees, Generous 401(k) plan.

Matching Summary

Match Score: 85

The Customer Account Manager role at pr.careers in Troy, OH, focuses on managing customer accounts within the Landing Systems division, emphasizing customer satisfaction and collaboration with cross-functional teams. The position requires onsite work and seeks candidates with relevant experience in customer-facing roles and supply chain processes.

Salary

Base: 68,900 USD - 131,100 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, tuition reimbursement, student loan repayment, life insurance, disability coverage, parental leave, PTO

Skills & Requirements

Must-have

  • Customer account management
  • Order processing and fulfillment
  • Cross-functional team collaboration
  • Customer inquiry resolution
  • Proactive customer support

Nice-to-have

  • Continuous improvement initiatives
  • Fast-paced environment composure
  • Executive stakeholder engagement
  • Supply chain process knowledge

Key Requirements

  • University degree and minimum 2 years prior relevant experience
  • Prior experience in SAP
  • Prior experience in a customer-facing role
  • U.S. citizenship is required

Work Rights

U.S. citizenship is required

Tailored Resume

Cover Letter