Patient Service Rep-prn

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Fully remote
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
This role provides efficient, high-quality service to patients by registering them, scheduling appointments, and answering inquiries regarding billing and referrals

Job Summary

  • This role provides efficient, high-quality service to patients by registering them, scheduling appointments, and answering inquiries regarding billing and referrals.
  • The position involves accurate entry of billing information into the EMR system and maintaining confidentiality of all patient medical records.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.

Matching Summary

This role provides efficient, high-quality service to patients by registering them, scheduling appointments, and answering inquiries regarding billing and referrals.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for complex patient queries

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • Experience with difficult customers
  • CRT/PC experience required

Work Rights

Not specified

Tailored Resume

Cover Letter