Not specified; not specified; comprehensive benefi...
Four or more years professional technical experience
Two or more years dts/tech line experience
Thorough knowledge of automobile mechanical functions
The role involves assisting in resolving complex vehicle repairs that dealer technicians cannot diagnose and instructing staff on proper procedures
Job Summary
The role involves assisting in resolving complex vehicle repairs that dealer technicians cannot diagnose and instructing staff on proper procedures.
Candidates will act as the primary interface for national consumer affairs, handling Better Business Bureau arbitrations and Lemon Law cases.
The position offers comprehensive benefits including medical coverage, retirement savings, and unique Nissan perks like vehicle lease discounts.
Matching Summary
The role involves assisting in resolving complex vehicle repairs that dealer technicians cannot diagnose and instructing staff on proper procedures.
Salary
Not specified; Not specified; Comprehensive Benefits Package including medical, mental health, parental leave, retirement savings, and vehicle purchase programs
Skills & Requirements
Must-have
Four or more years professional technical experience
Two or more years DTS/TECH LINE experience
Thorough knowledge of automobile mechanical functions
More than 75% day and overnight travel required
Bachelor's degree or equivalent combination of education
Nice-to-have
ASE Master Status certification preferred
Ability to influence actions by building credibility
Experience with Lemon Law arbitration proceedings
Strong verbal and written communication skills
Result driven even in face of resistance
Key Requirements
Bachelor's degree required
4+ years technical experience
2+ years DTS/TECH LINE experience
Legal authorization to work in US
No sponsorship available
Work Rights
Must be legally authorized to work in the United States