Base: $40,000 to $50,000pyear; bonus/equity: not s...
Hybrid
Efficient case progress
High quality service
Exceptional communication
The case coordinator ensures efficient case progress, high quality service and member experience across service lines
Job Summary
The case coordinator ensures efficient case progress, high quality service and member experience across service lines.
This dynamic role may support provider matching, medical records coordination and case support both internally and externally.
Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions spanning virtual care including primary, mental health, expert medical, devices and licensed platform services.
Matching Summary
The case coordinator ensures efficient case progress, high quality service and member experience across service lines.
Salary
Base: $40,000 to $50,000/year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Efficient case progress
High quality service
Exceptional communication
Medical records management
Scheduling and queue management
Proficient in Microsoft Office Suite
Nice-to-have
Ability to influence others
Recommending process changes
Collaborative team player
Focus on issue resolution
Bilingual (English & French Canadian)
Key Requirements
3-5 years' experience in fast-paced office environment
Post-Secondary degree strongly preferred
Knowledge of medical terminology
Exceptional organizational skills
Exceptional problem-solving skills
Excellent verbal, written and telephonic communication skills