Customer Service Representative - Remote

Tires-Easy

Philippines
Base: 36,000–40,000 philippine pesos pm; bonus/equ...
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3+ years high-volume inbound call experience
Strong english spoken and written skills
100 mbps hardwired internet connection
** Tires-Easy is seeking a remote Customer Service Representative to join their agile team, focusing on delivering exceptional customer support in a fast-paced e-commerce environment. Ideal candidates will have experience in high-volume customer service and a passion for problem-solving, with opportunities for long-term engagement after a probation period. **

Job Summary

  • The company is a fully remote, small, and agile team dedicated to redefining how tires are delivered.
  • This role serves as the primary voice of the company, managing high volumes of inbound calls and full order lifecycles.
  • Successful candidates will receive paid vacation leave and company-provided equipment after completing a 90-day probationary period.

Matching Summary

Match Score: 75

** Tires-Easy is seeking a remote Customer Service Representative to join their agile team, focusing on delivering exceptional customer support in a fast-paced e-commerce environment. Ideal candidates will have experience in high-volume customer service and a passion for problem-solving, with opportunities for long-term engagement after a probation period. **

Salary

Base: 36,000–40,000 Philippine pesos per month; Bonus/Equity: Referral bonus available; Benefits: 17 days paid vacation leave; Company-provided laptop and headset after probation

Skills & Requirements

Must-have

  • 3+ years high-volume inbound call experience
  • Strong English spoken and written skills
  • 100 MBPS hardwired internet connection
  • Availability for PST business hours schedule
  • High school diploma or equivalent

Nice-to-have

  • Experience in tire or automotive industry
  • Familiarity with Google Workspace tools
  • Creative problem-solving mindset
  • Startup environment adaptability
  • Process improvement suggestions

Key Requirements

  • Minimum 3 years customer service experience
  • High School Diploma or equivalent
  • Must be based in the Philippines
  • English proficiency required
  • Hard wired ethernet connection required

Work Rights

Must be based in the Philippines

Tailored Resume

Cover Letter