Manager, Client Services

Merkle Australia

Toronto, Canada
Base: $90,000 - $100,000 cad; bonus/equity: not sp...
Fully remote
Client relationship ownership
Strategic vision implementation
Revenue growth on client accounts
The purpose of this role is to own and be accountable for the day-to-day client relationship and all elements of the account including, implementation of the strategic vision for the client, delivery against setting and achieving the annual financial targets, while building a trusted relationship with multiple key client and cross agency stakeholders

Job Summary

  • The purpose of this role is to own and be accountable for the day-to-day client relationship and all elements of the account including, implementation of the strategic vision for the client, delivery against setting and achieving the annual financial targets, while building a trusted relationship with multiple key client and cross agency stakeholders.
  • The Manager of Client Services will provide strategic oversight and revenue growth on a book of client businesses.
  • We offer our employees competitive wages, flexible benefits, an awesome culture and the satisfaction of seeing a positive impact on our clients’ bottom line.

Matching Summary

The purpose of this role is to own and be accountable for the day-to-day client relationship and all elements of the account including, implementation of the strategic vision for the client, delivery against setting and achieving the annual financial targets, while building a trusted relationship with multiple key client and cross agency stakeholders.

Salary

Base: $90,000 - $100,000 CAD; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • Client relationship ownership
  • Strategic vision implementation
  • Revenue growth on client accounts
  • Digital agency client services expertise
  • Account planning and forecasting
  • Cross-functional team collaboration

Nice-to-have

  • International client account experience
  • Innovative and creative thinking
  • Excellent storyteller

Key Requirements

  • 4-6 years prior customer facing experience
  • Proven leadership sales role experience
  • Experience managing $1MM+ accounts
  • Experience managing profitable budgets
  • Must be located in Canada

Work Rights

Must be located in Canada

Tailored Resume

Cover Letter